30-Day Money-Back Guarantee
Not right for your pet? Email info@brewcam.co within 30 days of delivery with your order number. We send you the return instructions and the return address [in the United States]. Once the return arrives and is checked, we refund the full product price to the payment method you used; banks and card providers take [3 to 10] business days to show it.
Because these are products for pets, an item that has been used cannot be resold. A return has to be unused, clean and in its original packaging, unless the product is faulty. [Who pays the return shipping is settled before launch and stated here.]
Damaged, faulty or not what you ordered
Email us within 30 days of delivery with your order number and a photo. We replace or refund at our cost, and in most cases you do not need to send the item back.
Exchanges
Return the item under the guarantee and order the size you need. Email us first and we check that the size is in stock before you send anything back.